For orders under 200 EUR the delivery is fixed: 20 EUR
We use DHL/TNTexpresscourier service for all orders.
Delivery usually takes 2-5 business days, provided there are no customs delays, and depending on the designated destination.
We do not ship to P.O.Boxes. Please make sure you have provided a complete delivery address and phone number.
Once your order has been dispatched from our warehouse, EIRENE is not liable for any delays, damage or losses to your parcel. Any issues that may arise will need to be raised with the associated courier provider. Each parcel is dispatched from our warehouse with a request for signature upon delivery. If you request for your parcel to be left without a signature, this is at your own discretion. In case you are not available at the address specified when the delivery is attempted, you will then need to call the local DHL/TNT number to organise re-delivery or pickup at the nearest DHL/TNT location.
CUSTOMS FEES AND DUTIES
Please note the delivery charge does not include any applicable importation charges, taxes and duties by customs in the country where the order is to be delivered. You are responsible for such taxes and duties. As we ship from Europe, EU countries are exempted from paying customs fees and charges
EIRENE is not responsible for any delays caused by a countries customs and is unable to alter the duties and taxes incurred.
When the order is hand-overed to the courrier, customers receive an email from DHL providing the tracking number (AWB) related to the order. To monitor the status of your order, customers may visit DHL official website http://www.dhl.com/en.html and insert the given AWB number in the specific area “Track Your Shipment”.
We hope you’re delighted with your order. If you’re not perfectly satisfied, you may request a return/exchange for your item(s) within 14 days.
We now offer FREE RETURNS on full price items for a limited time only!
All sales are final and we are unable to make any pricing adjustments once the order has been placed.
In 2020, due to the high demand from fashionista-moms, the womenswear line IRIS was born.
IRIS is a brand which constantly amazes its fans with its lines of high-end pieces which are fashionable, trendy, and stylish — all this style at only a fraction of the cost which you would expect; thus, combining accessibility with effortless style and grace.
Creating ready-to-wear pieces with vibrant, bold designs, IRIS strives to create clothes that serve as a statement piece, but also make the customer embrace their best sartorial self. With a wide selection of styles, the label enables the wearer to choose a piece perfect for any day.
With an innate playfulness, IRIS strives to combine strong patterns with luxurious fabrics for an unparalleled result. The designs are bright with a focus on the quality, and each print is custom designed.
Whether you are looking for an Instagram-worthy #OOTD or a classic staple, IRIS is the accessible yet stylish brand that covers all your design needs.